Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Groupe Zolia, we believe that online betting should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Betting outcomes are based on chance, and the house always has a mathematical advantage. Only gamble with money you can afford to lose.
Age Verification & Legal Requirements
You must be at least 18 years of age (or the legal age of majority in your Canadian province) to access and use online betting services. Gambling by minors is illegal and harmful. We are committed to preventing underage gambling through strict age verification measures.
If you are under the legal age in your jurisdiction, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Review this checklist to recognize potential warning signs:
- Chasing losses by gambling more to recover lost money
- Gambling with money needed for essential expenses (rent, utilities, groceries)
- Hiding gambling activities or lying about time spent gambling
- Neglecting family, work, or personal relationships due to gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Increasing the amount wagered to achieve the same level of excitement
- Unsuccessful attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to fund gambling activities
- Experiencing financial difficulties due to gambling
If you recognize these signs in yourself or someone else, help is available.
Self-Help Tools & Responsible Gambling Features
Our platform offers tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a cap on the total amount you're willing to lose during a session or time period
- Betting Limits: Control the maximum stake you can wager per bet
- Reality Checks: Receive periodic notifications during gambling sessions to remind you of time and money spent
- Session Timers: Set automatic reminders to take breaks from gambling
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform
We encourage you to use these tools as part of your responsible gambling strategy.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide confidential support:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
A leading Canadian organization providing evidence-based research, education, and resources for problem gambling prevention and treatment.
Other Regions (International Resources)
- GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free, confidential support for problem gambling. - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling. - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free counselling and support services for problem gambling. - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Resources, information, and treatment referrals for problem gambling.
All support services are confidential and free. Reaching out for help is a sign of strength, not weakness.
If You Need Help
If you believe you have a gambling problem or are concerned about your gambling habits, please seek professional help immediately. Do not wait or try to solve the problem alone.
Contact the Responsible Gambling Council or a local support service in your province for confidential assistance. Treatment and recovery are possible, and support is available.
Your wellbeing is our priority.